Feeder Agreement

Last updated: July 14, 2026

Additional terms for anyone selling food on Feedhood — home cooks, restaurants, bakers, farmers, and caterers.

This Feeder Agreement is a supplement to Feedhood's Terms of Service. By setting up a store or listing food on Feedhood, you agree to both documents. If anything here conflicts with the general Terms on a feeder-specific matter, this Agreement controls.

In plain English

You're an independent food business selling through our app. That means the food, the permits, the taxes, and the safety of what you make are on you — Feedhood just gives you the storefront, the orders, and the payments. In exchange, you keep 100% of what buyers pay for food. The details are below.

1. Your relationship with Feedhood

You're an independent seller, not an employee, agent, partner, or joint venturer of Feedhood. You decide your own menu, prices, hours, and how you fulfill orders (delivery, pickup, or dine-in). Feedhood doesn't direct how you cook, price, or run your business — we just provide the platform you sell through.

2. Permits, licences + registration

Food rules are set by your city, province/state, and country — not by Feedhood — and they vary enormously by location. Before you list a single item, you're responsible for knowing and holding whatever your local rules require, which may include:

A food-safety certificate or handler's permit.
A home-kitchen or "cottage food" permit, if you cook from home.
A business licence or registration.
Tax registration (e.g. GST/HST/PST, or your local sales tax).
Any category-specific permit (e.g. for raw/farm products, or catering to the public).

If you're not sure what applies to you, check with your local health authority or a licensing professional before you start selling — not with Feedhood, since we're not able to give you legal or regulatory advice.

The verification badge

You don't need a certificate to register on Feedhood. If you upload a valid food-safety certificate or permit, a green ✓ badge appears on your listing. The badge tells buyers you've uploaded a document — it is not Feedhood confirming you're legally entitled to sell food in your area. That confirmation is between you and your local authorities, and you must hold any permit your rules require whether or not the badge is shown.

3. Food safety, allergens + accuracy

Ingredients + allergens

Every listing must accurately state its ingredients and flag common allergens (nuts, dairy, eggs, gluten, shellfish, soy, sesame, etc.). Buyers make decisions — sometimes serious health decisions — based on what you tell them. Get it right.

Handling, storage + temperature

Prepare, store, and transport food at safe temperatures and using safe practices for what you're selling. Package food so it stays safe and intact in transit, and label anything with a limited shelf life clearly (e.g. "best eaten within 2 days," "keep refrigerated").

If something goes wrong

If you learn that a batch may be contaminated, mislabeled, or otherwise unsafe, pause or remove the listing immediately and stop fulfilling orders for it. If a buyer reports illness, an allergic reaction, or unsafe food tied to your listing, respond to them promptly and cooperate with any safety review Feedhood carries out. Repeated or serious food-safety complaints can lead to a listing being paused or your account being suspended.

Emergency removal

If we reasonably believe a listing poses a health or safety risk, we may pause or remove it — and notify you — while the issue is looked into, even before we've fully confirmed there's a problem. This protects buyers first; we'll work with you to resolve it quickly.

4. Orders, subscriptions + dine-in

Accepting orders

Only accept orders you can prepare, on time, to the standard you've represented. Repeated late or cancelled orders may reduce your visibility or lead to suspension.

Subscriptions

Turning on Subscribe & save for a dish means you're committing to fulfill every scheduled delivery for that subscription, at the discount you set, for as long as a buyer stays subscribed. You can turn it off anytime from your dashboard; doing so stops new sign-ups and automatically pauses existing subscribers (no more charges or deliveries generated) until you turn it back on or they cancel.

Dine-in

If you host dine-in (a table at your restaurant, or guests in your home), you're responsible for the safety and legality of your premises and for following every rule that applies — zoning, occupancy, home-business, and food-safety alike. See the dine-in section of the Terms of Service for how responsibility is split between you, your guests, and Feedhood.

5. Pricing, payouts + taxes

Feedhood charges 0% commission — you set your own prices and keep 100% of what buyers pay for food. To make checkout simple for buyers, Feedhood collects payment from them as your limited payment collection agent, then pays it to you via Stripe Connect (minus only Stripe's own processing fees — we don't add anything on top). A buyer's payment to Feedhood satisfies their payment obligation to you the same as if they'd paid you directly.

You're solely responsible for reporting and remitting any taxes on your earnings — income tax, sales tax, or otherwise — under the laws that apply to you. Feedhood doesn't withhold taxes or file tax forms on your behalf, and nothing here is tax advice.

6. Insurance

Feedhood doesn't currently require proof of insurance to list food, but we strongly recommend carrying general liability and, if applicable, product-liability insurance sized to your food business — especially if you host dine-in guests. Some jurisdictions require specific coverage for food businesses or home gatherings; check your local rules. If we introduce a verified-insurance feature in the future, we'll tell you how it works before it affects your listings.

7. What you may not sell

Alcohol, cannabis or other controlled substances, raw/unpasteurized milk, anything that needs a licence or permit you don't hold, and anything illegal where you operate.

8. Platform controls

Because food rules vary by location, Feedhood may enable or disable certain categories, payment methods, delivery modes, or other features for your area to stay aligned with local requirements, and may ask you for supporting documents (permits, certificates, identification) at any time. We may pause or remove a listing, or suspend an account, at our discretion — most often for safety, legal compliance, or repeated complaints.

9. Indemnification

You agree to defend, indemnify, and hold harmless Feedhood, its owner(s), and personnel from any claim, loss, fine, penalty, or legal fee arising from or related to:

The food you prepare, package, or sell, including foodborne illness, allergic reaction, or contamination.
Your failure to hold any permit, licence, registration, or insurance required where you operate.
Your failure to report or remit taxes on your earnings.
Inaccurate or misleading information in your listings.
Your conduct, or anything that happens on your premises, at a dine-in you host.
Your breach of this Agreement or the Terms of Service.

10. Suspension + termination

You can stop selling and close your store at any time. We can pause a listing, suspend your store, or terminate your account if you breach this Agreement or the Terms of Service — with or without advance notice where there's a safety or legal concern that needs immediate action.

11. Changes to this Agreement

We may update this Agreement as Feedhood grows or rules change. If we make material changes, we'll notify feeders in-app and update the "Last updated" date above. Continuing to sell after the effective date means you accept the revised Agreement.

12. Governing law

This Agreement is governed by the laws of British Columbia, Canada, and any dispute will be resolved in the courts of Vancouver, British Columbia — same as the Terms of Service.

13. Contact us

Questions about this Agreement? hello@feedhood.app

Feedhood, Vancouver, British Columbia, Canada