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Help & support

Write to us about an order, a refund, your account, or an idea that would make Feedhood better. We read every message and usually reply within 1 to 2 business days.

Guides & help
Step by step, with pictures
FAQ
Short answers to common questions

Write to us

Contact us

Before you write to us

Order status or a late delivery · message the kitchen in the order chat. They made the food, so they can answer fastest.

A refund or a problem with the food · ask the kitchen first in the order chat. Most problems are solved there.

If you and the kitchen cannot agree · choose "A refund the kitchen did not agree to" below and we will step in.

What is this about?

Your order is late, did not arrive, or is not what you ordered. Please message the kitchen in the order chat first. They made the food, so they can usually help you fastest.

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