Reviews and tips
After an order lands you can rate two different things and tip two different people. They are kept apart on purpose: a cold delivery is not the cook’s fault, and a bad dish is not the driver’s.
Two ratings, two tips, deliberately separate.
Captured from feedhood.com — the phone view at 390px wide. The Feedhood app does the same jobs and may look a little different.
What catches people out
It is a new one. Most kitchens run a grand-opening offer precisely to get past this — you are often getting the best price they will ever offer.
Cooks and drivers can see what was said about them but never edit it. If you were unfair in a bad moment, you are the one who can fix it.
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