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Find a driver for an order

For a delivery you do not carry yourself, Feedhood asks drivers one at a time, closest first, the moment the food is ready. You can leave that to run, or pick the person yourself from the drivers near you.

Feeders
⏱ 2 minutes
9:41
Find a driver for an order, on a phone
On a phone
feedhood.com/kitchen/orders/5a7e2b94
Find a driver for an order, on feedhood.com
On a computer

An order being prepared. Ready starts the driver search.

Captured from feedhood.com. The phone view is the site at 390px wide. The Feedhood app does the same jobs and may look a little different.

What catches people out

Nobody found is not a failed order

When nobody is left to ask, the round ends and the search tries again later. You are told once, and you can still pick a driver yourself or deliver the order.

Preferred drivers are asked first, and only when the buyer wants them

If a buyer chooses "your own drivers", only your list is asked. Otherwise the closest available driver goes first. A driver you have blocked is never asked either way.

Rate the driver afterwards. Kitchens read each other’s ratings

This is the only signal other cooks have when they are picking from the same list. It is worth the ten seconds.

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Still stuck?

Nothing here is a substitute for a person reading your actual problem. We answer every message, usually within 1 to 2 business days.