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Run an event

An event is a night you sell places at rather than plates of. If you already sell food on Feedhood you are already set up, same account, same payouts, same bank details, and Feedhood takes 0% of the ticket price. You create it as a draft, add your tickets, then publish when it is ready.

Feeders
โฑ 10 minutes to your first draft
9:41
Run an event, on a phone
On a phone
feedhood.com/kitchen/events
Run an event, on feedhood.com
On a computer

Events: what is coming up, with Preview, Duplicate and Unpublish on each.

Captured from feedhood.com. The phone view is the site at 390px wide. The Feedhood app does the same jobs and may look a little different.

Worth knowing

Commission on tickets
0%
The card fee is the only deduction, the same as a food order.
Cost to list an event
Free
No listing fee, no monthly fee.
Payout
After the event
Ticket money is held until the night has happened, then paid to your usual account.
Dates per series
Up to 400
Opened about four months ahead and topped up nightly.

What catches people out

The door scanner works with no signal. If you prepare

Open the guest list once while you still have a connection and it downloads. The scanner then decides locally and queues every check-in until it can upload. The deviceโ€™s answer is a claim, not a fact: the server re-decides each queued scan on upload, because a refund may have happened since, and anything it disagrees with is reported rather than swallowed. The door can also hand over food a guest pre-ordered.

A sold-out event can keep a waiting list

Switch it on and the sold-out page invites people to ask for a place. When a place opens we tell one person at a time and give them a window to buy. Telling someone reserves nothing.

A private address is private until somebody books

Switch it on and the event shows its neighbourhood publicly; the street address goes out with the ticket. That is the normal setting for a supper club in your own home, and it also means the event has no pin on the events map. It is listed beside it instead, under "Not on the map".

Changing a seriesโ€™ schedule after tickets sell is blocked

Dates that have sold cannot be moved under the people who bought them. Edit those dates individually, or cancel the series and start a new one. Everything else about a series (the description, the price of an unsold tier, the FAQ) still pushes to every future date when you save the template.

Tax on admissions is not tax on food

You can add tax to tickets, and the mechanism works. Whether you SHOULD, and at what rate, is a question for your own accountant. Admissions are treated differently from prepared food in many places, including BC.

Reading a floor plan with AI is paid for later, from your sales

Uploading a floor plan for Feedhood to read uses AI. The first few reads each month are free; after that each read has a small fee, shown before you press the button. There is nothing to pay at the time: it is added to your Feedhood balance and taken from your ticket or food sales once you start selling, never from a card. Drawing a room by hand never costs anything.

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